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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order is damaged or incorrect, we are committed to making it right.
1
Contact Support
Email our team within 7 days of receiving your order with your order number and photos of the issue.
2
Review Process
Our quality assurance team will review your claim within 48 hours to determine the best resolution.
3
Resolution Selection
If approved, you can choose between a full refund to your original payment method or a replacement shipment.
4
Confirmation
You will receive an email confirmation once your refund has been processed or your new tracking number is generated.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing